MongoHQ Documentation

Documentation for using and extending the MongoHQ Platform.

MongoHQ Custom Deployments

Besides our varied shared plans, MongoHQ also offers custom deployments that are built to meet your specific needs. For example, if you simply need a single server with extra horsepower, or if you are ready to grow into a cluster of replica sets with sharding, we can help you to make that happen.

What’s Included?

The dedicated setup allows you to not only customize the configuration of the servers, but also, the type of EC2 instances used as well. Each server is tuned for optimal performance and monitored by MongoHQ staff. We handle all of the backups and disaster recovery. Also, your support tickets are assigned a higher priority than other customers.

Pricing

Pricing for MongoHQ dedicated plans is provided on a monthly per-server base rate. Each server is calculated with a base monthly price plus $0.15 per GB per month of EBS storage.

Server Type     RAM / CPU            MongoHQ Price
Mercury         7.5 GB / 4 ECU       $600
Gemini          17.1 GB / 6.5 ECU    $800
Apollo          34.2 GB / 13 ECU     $1600
Saturn          68.4 GB / 26 ECU     $3200

Support Plans

Our dedicated users are assigned a higher priority in our support system. We have Premium support available as well, which guarantees response times and includes phone support.

For more info on Premium support please see our docs

How to Get Started

You can send us an email to support@mongohq.com describing your needs and we will begin the process of learning about what you would like to accomplish and the setup that will work best for you and your budget.

Do you offer Invoicing?

We do offer invoicing on dedicated plans with costs of more than $1000 / month. If you decide to do monthly invoicing rather than billing via credit card we will send the invoice at the beginning of the month rather than charge at the end of the month.